Our Commitment to Responsible Gaming

Let's get one thing straight: gambling should be fun. It's a form of entertainment, a way to add a little excitement to a football match or spend a few minutes on a fun game. The moment it stops being fun, it becomes a problem. We take this very seriously. This page provides information and resources to ensure your time spent gambling remains safe, controlled, and enjoyable.

Recognising the Signs: A Quick Self-Assessment

It can be tough to notice when a hobby is becoming a habit. It's helpful to occasionally step back and ask yourself a few honest questions. This isn't a diagnosis, just a self-check.

• Are you spending more money or time gambling than you originally intended?
• Are you chasing losses, trying to win back money you've lost?
• Have you neglected work, family, or social activities in favour of gambling?
• Are you hiding your gambling activity from others?
• Do you feel anxious or irritable when you try to stop or cut down?

If you answered 'yes' to one or more of these, it might be a good time to use the tools available to you or to speak with someone.

Practical Tools for Staying in Control

Every single UK-licensed online Casino is required to provide you with tools to manage your play. These are easy to set up in your account's settings and are incredibly effective.

1. Deposit Limits: This is the most powerful tool. Before you even play, you can set a daily, weekly, or monthly limit on how much you can deposit. Once you hit that limit, you can't add more funds until the period resets. I personally recommend every player sets one, regardless of their budget.
2. Time-Out / Cool-Off Periods: Feeling like you're playing too much? You can lock yourself out of your account for a short period, from 24 hours up to six weeks.
3. Self-Exclusion: If you feel you have a problem, you can self-exclude. This is a formal process to block yourself from a specific site (or all UK sites via GAMSTOP) for a longer period, typically six months or more.

Where to Find Professional Help in the UK

Recognising you need help is a sign of strength. The UK has some of the best free, confidential support organisations in the world. You are not alone, and help is readily available.

• GamCare: They operate the National Gambling Helpline and offer free information, advice, and support for anyone affected by gambling problems. You can call them at 0808 8020 133.
• BeGambleAware: An excellent resource for information and understanding the risks of gambling. They provide tips for staying in control and signpost to further help.
• GAMSTOP: This is a free service that lets you put controls in place to restrict your online gambling activities. You register your details, and you will be prevented from using gambling websites and apps run by companies licensed in Great Britain.

Remember, these services are confidential and non-judgmental. Their only goal is to provide you with the support you need. If you have general questions about the tools offered on a specific site, you can also check our FAQ page or contact the casino's support team.